PUBLIC NOTICE: Changes for Medicare Open Enrollment at Cullman County Commission on Aging

Courtesy of Medicare/Facebook

Cullman County Commission on Aging will counsel clients in-person during the Medicare Open Enrollment period BY APPOINTMENT ONLY. We are now taking appointments for the annual Open Enrollment period, which spans Oct. 15-Dec. 7. We will NOT be accepting walk-ins during the Open Enrollment time frame.

Clients with appointments must call upon arrival and remain in their vehicles.

All clients must be evaluated (temperature check, symptoms check) and must wear a face covering/mask before entering the COA building.

Please bring your Medicare card and a list of current medications (med name and dosage)

If you would like to be evaluated for extra help, you must provide proof of income (must have current letter from social security)


If you prefer counseling to take place via mail-in forms, please call 256-734-1241, and a packet will be mailed to you. The forms in your packet must be returned to our office no later than Monday, Nov. 23, 2020.

For email counseling, please email

(A drop-box has been added to the front door of the COA for your convenience if you wish to drop off your packet in person or after hours)


We have added service locations so that we may serve as many seniors as possible. To schedule an appointment at any of the locations below, please contact the COA at 256-734-1241.

Fairview Senior Center

Hanceville Senior Center

COA Office

Other options for Medicare Part D counseling include:

You may contact Medicare at 1-800-Medicare (633-4227) or online at

You may contact the State Health Insurance Program (SHIP) at 1-800-243-5463 or NARCOG at 1-256-355-4515.

Also, your local pharmacy may be able to help with Medicare Part D comparisons.

We will make every opportunity available to serve our clients; however, spots are limited. All service locations are scheduled through the main COA office. Call today, 256-734-1241, to schedule your appointment!