Profile: Dodge City Collision Center

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Employees of Dodge City Collision Center are during a work day. (Picture courtesy of Katie Dollar)

The Tribune is highlighting small businesses around Cullman County during the COVID-19 pandemic. Know of one we should feature? Email maggie@cullmantribune.com.

DODGE CITY, Ala. – Dodge City Collision Center, LLC, in business since 2008, is owned and operated by Joe and Lynne Dollar. The business offers automobile services such as rust-proofing to frame straightening, and everything in-between.

One might wonder how an automobile repair business has been impacted by the COVID-19 pandemic.

“The greatest impact has been supply chains,” said Office Manager Katie Dollar. “Many of the auto manufactures where we get our parts and supplies have closed production so that’s been pretty hard, but we have seen in increase in part prices due to that supply and demand; that’s what has affected us the most.”

On following health safety guidelines, Dollar said, “We do limit the number of people in our office. We offer ‘no-touch estimates’ at the car: we’ll go outside to you, we’ll write your estimate on paper, come back into our office, get it into our estimating system, print it out and we’ll bring it back to you if you don’t want to come into our office.”

She added, “We thoroughly clean and sanitize vehicles before they enter the shop and again before they are delivered, and we have hand sanitizer available for customers and employees. We clean our office daily. We try to make it simple and convenient for everyone; we kind of evolve daily in order to continue to keep everyone safe and serve everyone’s needs.”

Dollar said the business has received overwhelming support.

“One thing that we’ve really seen lately is customer loyalty,” she smiled, “and it’s just amazing to just have so many repeat customers right now and so many new faces, and that’s great as well!”

She continued, “Just don’t be afraid to stop by! We’re still open, we’re still here to help you as always, nothing much really has changed. We’re just here to help serve our community.”

Dodge City Collision Center is located at 4333 County Road 216. Find out more at www.facebook.com/DodgeCityCollision/ or http://dodgecitycollisioncenter.com/.

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